Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AHCMER302A Mapping and Delivery Guide
Provide advice on hardware products
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | AHCMER302A - Provide advice on hardware products |
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Description | This unit covers the process of providing advice on hardware products and defines the standard required to: advise customers as to the range of products available for their specific application/environment; engage with and give advice to customers; ensure that the advice, product type, application and suitability are understood by the customer; encourage add on sales; organise the demonstration of products; represent the enterprise in a professional manner when dealing with customers. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit will be carried out with limited supervision within enterprise guidelines and legislation. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify customer needs |
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Element: Provide product advice |
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